About our family.
In 1982, Dennis established Quality Gem in his home. As his business (and his family) grew in size he opened Quality Gem in 1987 in Bethel, Connecticut, a family business employing his mother Gloria, father Harry and brother Rob.
We treat our customers like family.
Jewelry is a symbolic part of many important, life-changing events in our customers lives: engagements, weddings, birthdays, anniversaries, births, graduations, confirmations… We love sharing in your joy and excitement.
We make you feel comfortable.
No commission, no pressure, no stuffy atmosphere… this has been our mission from the start. We want you to be educated and satisfied with your purchase.
Our extended family has our values, too…
Although all the staff at Quality Gem are not immediate family members, Dennis makes sure that every salesperson has his same values – honesty and integrity.
And 30 years of business means we’re here to stay.
That means you have one place for all your merchandise and jewelry services – forever. Our family business is dedicated to gaining your trust, and keeping it, for a long, long time.